Your order will pack within 2 business days of cleared payment. We make sure you get your product, and that means your orders are shipped with reputable, global carriers and always include tracking, signature and insurance.
All of our shipments are securely packed and anonymously labelled, with no disclosure of the contents or value of the package. All of our shipments are packaged to maximize protection of your investment. Your products will come in the same packaging as they arrived to us from the Mints and refiners to the extent that is possible. We then securely package your order so that items cannot move around or touch each other during shipping.
All packages leaving our facility are issued a tracking number that allows both parties to follow the shipment through the delivery process. You will receive an email from us containing your tracking number when the shipment leaves our facility. This allows you to follow your investment through every portion of the delivery. In addition, you can also access this tracking number by logging in to your account on this website, entering your dashboard and clicking the view button for the order. The dashboard section also allows you to follow your order through every stage of the process after you have placed it.
Your investment represents your hard earned savings, and you can have complete confidence in knowing that all packages leaving our facility, regardless of value, are insured for their full value. In the extremely unlikely circumstance that something happens to your package, rest easy, you are fully covered. All of our shipments require a signature in order for you to receive delivery. If you have instructions on file with a carrier that they are to leave deliveries on your doorstep without a signature we cannot be responsible for your package, and insurance will be void. Once your package has been signed for, insurance is no longer valid and your investment is safe in your hands!